Geoff Ramm

Renowned as ‘the Billy Connolly of marketing’ Geoff Ramm is the creator of Celebrity Service and OMG Marketing. He is an expert on customer attraction, marketing and sales techniques that help generate profit and secure repeat business.

Working with clients such as Balfour Beatty, The Co-operative Travel, Crowne Place and Mumsnet, Geoff can adapt the way he works to suit a range of consumers.

He is an interactive and inspirational keynote speaker, having helped large corporate clients as well as small entrepreneurial audiences across six continents achieve their potential and outperform their competitors. He is an expert on everything to do with customer service, customer experience and business marketing, advising companies on the best practices to ensure that their business thrives.

Contact Great British Speakers today to book customer service guru and sales and marketing expert Geoff Ramm for your next event.

Type Of Talent

After DinnerBusiness & FinanceConsumer TrendsKeynoteMotivationalSales & MarketingSpeakerVirtual Speakers

More About Geoff Ramm

After graduating with a degree in marketing from the University of Sunderland, Geoff Ramm began his career as a marketing advisor for CDC Enterprise Agency. After three years, he moved on to become the marketing manager at Springfield Motor Group. After gaining a number of years’ experience in the field, Geoff decided to fly solo in 2002 and began working as a customer experience, customer service and marketing keynote speaker.

Geoff Ramm Celebrity Service OMG Marketing speaker booking agent Great British Speakers

Geoff’s expertise has proven results with companies such as the Bauer Media Group who achieved a 70% response rate to a B2B Valentine Card after implementing OMG Marketing techniques. Furthermore, Indian giants TATA won two direct marketing association awards following Geoff’s masterclass, and South African company Tiger Brands Ltd saw a 53% increase in sales after introducing a few of Geoff’s ideas. Other clients include Barclays, Best Western, Durham University, McDonalds, Metlife, Sage, Sheffield Hallam University, Sky, Specsavers and Warner Bros.

Geoff Ramm book hire Celebrity Service OMG Marketing speaker booking agent Great British Speakers

Geoff Ramm is also a very successful author, having written OMG Observational Marketing Greats: Observational Marketing Greats (2012), OMG Strikes Back: Observational Marketing Greats (2015), Celebrity Service (2018) and Celebrity Service Superstars: Memorable Experiences that will light up your business and excite your customers (2021).

Geoff was also named the President of the Professional Speaker Association (PSA) between 2012 and 2013 and was awarded the PSAE Award of Speaking Excellence in 2014.

See Geoff in action here with his Celebrity Service talk at the NSA convention in Dallas, Texas in the summer of 2018…

Geoff Ramm Celebrity Service Speaking Topics

You can choose from high-impact TED-style 20 minute talks through to hour long keynotes.

His main two speaking topics are his OMG Marketing style where you will learn how to create and generate marketing ideas, and his Celebrity Service, where you will learn how to deliver the best customer service. His Celebrity Service is easy to follow and consists of eight components:

C – consistency

E – excitement

L – love

E – engagement

B – bravado

R – response

I – independence

TY – Thank you

Geoff Ramm’s on-stage presence, as well as his enthusiasm, humour and vast experience will have you on the edge of your seats, making him the perfect speaker or host for your corporate event.

Call +44 1753 439 289 or email Great British Speakers now to book Celebrity Service motivational speaker Geoff Ramm for your corporate event.

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Testimonials

Simply amazing, it set our service bar even higher.

– Finnair

Definite highlight of the day.

– Dixons Carphone

Inspirational.

– Barclays Bank

Brilliant.

– British Airways

A must see.

– Sage

Absolutely outstanding.

– Goldwell

Geoff was absolutely brilliant! He manages to enthuse, inspire & involve the audience to such an extent that they leave the seminar and immediately implement the cost-effective marketing techniques that they have learnt. Geoff’s tips & ideas are superb. The manner in which he delivers them is amazing. Very enjoyable, highly entertaining, and extremely effective. I haven’t laughed as much in ages (& learnt a lot too!) Your delegates will love him!

– Cumbria Chamber of Commerce & Industry

Educational, entertaining, stimulating and damn right brilliant. Highly recommended.

– Recruitment Network

I was inspired by Geoff at this year’s TATOC conference. Funny, inspirational and certainly interesting. I will be looking to start by improving two “contact” points.

– Axminster & Tiverton Partner at Thomas Westcott Chartered Accountants

WOW – Quite possibly one of the best motivational speakers. I laughed and smiled from ear to ear the whole time Goff was speaking to a large group of us. I felt myself nodding like a nodding dog and agreeing with everything he said. Everything he said, I put in place immediately after the talk; complimenting clients on their website, treating everyone like a celebrity and my gosh, it made a difference! Thanks so much and here is to treating everyone like a celebrity.

– New Business Manager at Moneypenny